Specialist-Compliance (100297)

Job Purpose

The Compliance Department reviews regulatory announcements, identifying those that affect the Credit Union's business. The Senior Fraud Prevention Specialist will join the Compliance Department under the direction of the Compliance Manager. The Senior Fraud Prevention Specialist is responsible for identifying high-risk transactions, researching suspicious activity and communicating with the Compliance Specialist for appropriate reporting. Position will help protect Members from unauthorized activity and limit the financial loss to both members and the credit union. Maintains current knowledge of the Fraud Prevention area’s unique attributes and Member needs. The Senior Fraud Prevention Specialist will partner with business units across the Credit Union to strategically and tactically drive first lineof defense fraud detection, prevention, and mitigation analytics, tools, techniques, and controls, and recommend correction items in response to loss or high risk events and risk-based transaction monitoring. Performs investigations and collaborates with appropriate business partners and local, state, and federal authorities and various trade associations.

Key Accountabilities

• Monitors accounts for elder abuse or fraud, new accounts fraud, deposit fraud, loan fraud, check fraud,
  account takeover fraud and all other fraud-related activity across the organization. Initiates appropriate
  action when fraud is observed to prevent further loss to the Credit Union and/or the Member. Direct
  contact with members as necessary.
• Conducts complex routine fraud investigations to mitigate fraud losses across multiple payment channels.
  Manages cases by accurately inputting data required for the processing of all fraud cases in a timely
  manner; proactively identifying trends or patterns of activity related to fraud cases and escalating as
  appropriate; and communicating with leadership regarding irregularities or errors in case handling with
  root cause analyses.
• Assists other departments with questions/concerns regarding suspicious activity or fraud, and provides
  guidance to team members as to appropriate course of action. Expeditiously gathers all required data
  pertaining to fraudulent activity and collaborates with the Compliance Specialists for prompt reporting of
  potential submissions to Financial Crimes Enforcement Network (FinCEN) as per regulatory guidelines.
• Assists in maintenance, design and implementation of existing and new fraud detection tools to minimize
  any urgent real-time threats or ongoing fraud incidents. Will assist with validation testing for various
  departmental risk processes and technological upgrades.
• Develops and maintains affiliations/relationships with local, state, and federal authorities, as well as fraud
  investigation associations and fraud department contacts at other financial institutions.
• Presents investigative findings/reporting to the Compliance Manager identifying business and risk areas.
  Maintains detailed case information within the case management system for all investigations. Works on
  multiple investigations simultaneously, while maintaining an exceptional attention to detail, and prioritizes
  based on business needs and urgency. Provides accurate reporting and recommendations based on
  identified areas of control weakness and/or deficiencies in the Credit Union's daily operations.
• Attends external fraud investigation training, conferences, and seminars to improve knowledge of fraud
  trends affecting financial institutions.
• Stays up to date and complies with State and Federal laws and regulations (including but not limited to
  BSA, AML, OFAC, Regulation CC, D, E and Z) in performing daily functions.

Qualifications, Experience, and Skills

• College degree in business or related field or equivalent Knowledge.
• Certified fraud examiner (cfe) preffered.
• Five to seven years’ experience with fraud loss pevention, data analytics, risk assessments, risk mitigation/management tools that include regulatory compliance within the financial services industry.
• Experience with verafin, symitar episys, akcelerant, synapsys, Meridianlink, mortgagebot.
• Advanced proficiency with microsoft office applications. Ability to identify gaps and risk exposure in control processes.
• Ability to communicate effectively verbally and in writing

Working Conditions

• Work Environment - California based position with 50% remote work and 50% in-office work.
• Overtime may be required, as necessary.
• Travel may be required, as necessary for training and/or conferences and seminars.