Product Owner, Digital Product Delivery

Location: Torrance, CA
Workstyle: Hybrid
 

What Makes a Honda, is Who makes a Honda

Honda has a clear vision for the future, and it’s a joyful one.  We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. 

At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success.  We strive to be a company which serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda’s, we want you to join our team to Bring the Future!

About this Position: 

• Digital Services Delivery department is building leading customer centric mobile applications for Honda products predominately Auto centric and is seeking a dynamic Product Owner to lead the development and growth of our digital services payment and subscription system by work closely with cross-functional teams including software development, design, marketing, and customer support to deliver an exceptional user experience and drive the success of our services.
• The Product Owner role translates the Product Features of stakeholders into understandable language for the Development Team to interpret and take action.  This leadership role also sets direction and prioritizes work, removing impediments when necessary.
• This role will lead Agile Product Team within the Digital Product Delivery Department. Responsibilities include: Represent and advocate for the Business in strategic planning, product development and solution management that are in alignment with stakeholder AHM Business Units (Auto Honda, Acura, and AHFC) corporate strategies. 
• Working with leadership, owns critical decisions such as business goals, scope, and desired outcomes.
• Delivers high, consistent value (release management), successful completion of releases
• This position requires extensive collaboration with AHM associates, IT, consultants, contingent workforce, and external partners.

Responsibilities include:

• Product Strategy and Vision:
  • Develop and communicate a clear product vision and strategy for the payment & subscription platform.
  • Define and prioritize features, enhancements, and bug fixes based on market research, user feedback, and business goals.

• Roadmap and Planning:
  • Create and manage the product roadmap, setting clear milestones and timelines.
  • Collaborate with stakeholders to align product initiatives with company objectives and customer needs.

• User Experience and Design:
  • Work with UX/UI designers to ensure the payment & subscription platform provides an intuitive, engaging, and seamless user experience to meet business key performance indicators (KPIs).
  • Gather and analyze user feedback to inform design improvements and feature development.

• Subscription Management:
  • Oversee the design and implementation of subscription features, including payment processing, user management, and content delivery.
  • Monitor key performance indicators (KPIs) related to subscription growth, retention, and revenue.

• Lead Product Development and Operation:
  • Takes full responsibility for the definition, approach, facilitation and satisfactory completion of small to medium scale products (with business impact and firm deadlines).
  • Identifies, assesses, and manages risk to the success of the Product. Ensures that realistic development/sprint plans are maintained and ensures regular and accurate communication to stakeholders.
  • Ensures quality reviews occur on schedule and according to procedure.
  • Ensures that Sprint and release deliverables are completed within agreed cost, timescale and resource budgets.
  • Provides effective leadership to the Product team, and takes appropriate action where team performance deviates from agreed plan.

• Market Analysis:
  • Conduct competitive analysis and market research to identify trends, opportunities, and potential threats.
  • Stay informed about industry advancements and emerging technologies relevant to subscription models.
  • Reviews analysis and performance monitoring for specified products. Supports problem resolution, resolves issues and acts on feedback and usage of in-life products.
  • Contributes to product collateral and monitors results and feedback from product launches.

• Stakeholder Communication:
  • Act as the primary point of contact for product-related inquiries from internal teams and external partners.
  • Provide regular updates on product progress, performance metrics, and strategic initiatives.

Who we are seeking:

Required Work Experience:

• Minimum 5 years of experience as a Product Owner, preferably in the industry that has a subscription for digital services
• Proven experience with subscription-based business models and platforms

Required Education:

• BA/BS degree or equivalent professional experience supported by subject matter training

Desired skills:

• Experience on agile teams
• Experience with JIRA or similar tool
• Excellent customer service and problem-solving skills
• Curious, questioning skills to gain understanding and build support
• Automotive OEM experience helpful
• Self-motivated with strong analytical, organizational and project coordination skills
• Ability to communicate effectively with internal and external customers as well as non-technical and technical personnel
• Requires and applies a knowledge of business, product performance and industry principles, practices, and procedures
• Knowledge of or experience in working cross-functionally ideally with a variety of different domains, including IT, Finance, and Business Development
• Work experience in a collaborative, cross-functional team environment
• Ability to collect business requirements, recommend or make decisions on business requirements/interdependencies
• Ability to present recommendations to varying stakeholders to educate and gain support or approvals
• Ability to interact with other Honda company's personnel, builds strong relationships at all levels and across all business units and organizations, and understands business imperatives

Additional Position Factors:

• Workstyle:        Hybrid
• Travel:               5%

At Honda, you will play a key role in our journey to become a company that society wants to exist now, and in the future. Your endless curiosity will drive innovation and your courageous spirit will challenge the status quo.  We believe having a workforce made up of diverse thinkers and innovators makes us a better Honda.  Respect for each other and respect for diversity each and every day drives our associates to contribute at the highest level and work effectively in a team environment.  We make the dream of mobility a reality with our innovative and high-quality products. Together, we Bring the Future to our customers, associates, and communities.  We are Honda!

What differentiates Honda and makes us an employer of choice?

Total Rewards:

• Competitive Base Salary: $81,800 - $122,700
  •  Pay will be based on several variables that include, but not limited to, geographic location, work experience, education, etc.
• Annual Bonus
• Overtime
• Industry leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, paid holidays, sick time, personal days
• 401K Plan with company match + additional contribution
• Lifestyle Bonus

Career Growth:

• Advancement opportunities
• Career mobility 
• Education reimbursement for continued learning
• Training and Development programs

Additional Offerings:

• Wellbeing program
• Community service and engagement programs
• Product programs
• Free drinks onsite

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.