Assistant Manager, Quality Assurance, Business Service Center Operations

Requisition ID:  4946
Location: 

Cypress, CA, US, 90630

Workstyle:  Hybrid
Shift:  1st
Salary Range:  $93,600.00 - $140,300.00

Legal Entity: American Honda Finance Corp. 

Business Unit: American Honda Finance Corp 

Division: Financial Services Division 

Work Location: American Honda Finance Corp - Cypress, CA Office

Career Level: 5 

Salary Range: $93,600.00 - $140,300.00 

Job Purpose

EX4

American Honda Finance Corporation is currently seeking a Quality Assurance Planning Assistant Manager.  This position is a dynamic, leadership-oriented position that will manage regulatory compliance, oversee regional training, and collaborate in the development of regional business planning.   The QA&P Assistant Manager will report directly to the QAP Manager.  The position will serve as a liaison for all corporate training, support regional business planning activities and work closely with Corporate Compliance, thereby enhancing communications, identifying growth opportunities, and strengthening the overall regional / corporate relationship. 

Key Accountabilities

Responsibilities will include but are not limited to:

  • Manage regulatory compliance and planning activities to respond to increased regulatory compliance requirements on lending and servicing of loans
  • Manage all regional training to assure training and policies are adhered
  • Serve as a liaison for all corporate training activities and as a liaison to the AHFC Compliance Manager
  • Collaborate on regional business planning
  • This position directly reports to the QAP Manager
  • Adhere to appropriate Compliance policies and procedures

Qualifications, Experience, and Skills

  • Bachelor degree in Business, Management, or related field
  • Masters or MBA is a plus
  • 5 years of lending experience is required
  • 2 years of supervisory experience required
  • Experience specifically in customer service and/or compliance related positions is desired, multiple domain experience preferred 
  • Strong leadership, communication and collaboration skills, including the ability to work effectively with others at all levels across the organization
  • Solid Organization and planning skills
  • Proficiency with Microsoft Office

Hybrid work schedule

Manager Car Eligible 

Working Conditions

  • The position works in an office environment with open cubicle seating
  • May work remotely as business needs dictate
  • Occasional local or overnight travel may be required

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Bring the Future

Honda is driven by a passionate workforce that is proud of the quality products we produce and the goals we aim to accomplish. Our associates charge forward through guidance of the Honda 2030 Vision: Lead the advancement of mobility and enable people everywhere in the world to improve their daily lives. 

You’re invited to
bring your skills, bring your background, and  bring the future at Honda. 

Apply today.  

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