Powersports Aftersales & Parts Business Development Manager - Bilingual
Alpharetta, GA, US, 30005
What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda’s, we want you to join our team to Bring the Future!
Location
Alpharetta, Georgia
Job Purpose
Strengthen aftersales and customer satisfaction of AHM PS&P and CCA business operations.
The Honda PS&P Export Parts, Accessories & Business Manager will function as the direct liaison between the PS&P Division’s Parts, Accessories & Business Dept. and the CCA distributors & dealerships.
As EXM, you will work with the CCA management distributors and dealers to improve their Service and Parts operations (Fixed Ops) for all PS&P product lines.
Key Accountabilities
- Fixed Ops - Parts and Accessory Sales: Increase profitability, establish profitable processes
- Fixed Ops - Business Improvement: Increase fixed Op’s profitability, repeat purchase and service retention levels
- Promote improved technician level, Technical and service management training, as well as service action management
- Promote Parts WH layout and operations for growth and improvement
- Manage spare and accessory parts objectives, projections while minimizing obsolete inventory
Qualifications, Experience, and Skills
- Minimum Educational Qualifications
- 8 years’ experience with BA/BS or 12 years’ work experience in Business, Marketing, Management, or Powersports Technologies
- Minimum Experience
- Proficient in Spanish language, both speaking and writing
- Work-related experience in the management of a PSP “Fixed Operations”, Part management and W/H operations.
- 5 Years of PSP or related industry experience at retail and/or OEM level.
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
- Other Job-Specific Skills
- Extensive powersports division and related product technical knowledge
- Ability to analyze “Performance” reports related to Service and Parts operations.
- Ability to create, monitor and adjust “Action Plans” (PDCA) that will ensure assigned objectives are met.
Workstyle
- 50% travel to CCA office and distributor locations.
- Proficient Spanish speaking and written communication skills needed.
What differentiates Honda and makes us an employer of choice?
Total Rewards:
- Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
- Regional Bonus (when applicable)
- Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
- Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
- Paid time off, including vacation, holidays, shutdown
- Company Paid Short-Term and Long-Term Disability
- 401K Plan with company match + additional contribution
- Relocation assistance (if eligible)
Career Growth:
- Advancement Opportunities
- Career Mobility
- Education Reimbursement for Continued learning
- Training and Development Programs
Additional Offerings:
- Lifestyle Account
- Childcare Reimbursement Account
- Elder Care Support
- Tuition Assistance & Student Loan Repayment
- Wellbeing Program
- Community Service and Engagement Programs
- Product Programs
- Free Drinks Onsite
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
Nearest Major Market: Alpharetta
Nearest Secondary Market: Atlanta