Digital Communications Architect (Teams & Video Conferencing)
Torrance, CA, US, 90501
What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.
At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda’s, we want you to join our team to Bring the Future!
Job Purpose
As a digital unified communication strategic architect, you will be responsible for designing, implementing and maintaining innovative solutions for video conferencing and Teams Meeting Room planning. You will work with business stakeholders, IT teams, and vendors to understand the current and future needs of the organization and recommend the best fit technologies and processes. You will also create roadmaps, architectures, and standards for the Unified Communication Platforms across all North America Honda locations.
Key Accountabilities
- Lead the design and development of video conferencing and teams meeting room solutions that are scalable, secure, and user-friendly
- Conduct industry research, benchmark analysis, and best practices to identify and evaluate emerging technologies and trends in digital collaboration
- Develop strategic roadmaps, architectures, and standards for digital collaboration platforms and systems
- Collaborate with business stakeholders, IT teams, and vendors to ensure alignment of business objectives, technical requirements, and solution delivery
- Provide technical guidance and support to project teams and end users on video conferencing and teams meeting room solutions
- Monitor and measure the performance, availability, and quality of video conferencing and teams meeting room solutions
- Create documentation, training materials, and presentations for digital collaboration solutions
- Develop multi-year upgrade and maintenance programs for all of North America region.
- Collaborate with peers at Honda Motor Japan on strategic direction in this space.
- Manage projects / programs relating to implementing video conferencing/teams rooms across the North American footprint.
Design and development of video conferencing and teams meeting room solutions (40%):
- This involves leading the design and development of video conferencing and teams meeting room solutions that are scalable, secure, and user-friendly. This also includes conducting industry research, benchmark analysis, and best practices to identify and evaluate emerging technologies and trends in digital collaboration.
Strategic roadmaps, architectures, and standards for digital collaboration platforms and systems (30%):
- This involves developing strategic roadmaps, architectures, and standards for digital collaboration platforms and systems. This also includes collaborating with business stakeholders, IT teams, and vendors to ensure alignment of business objectives, technical requirements, and solution delivery.
Technical guidance and support for project teams and end users (20%):
- This involves providing technical guidance and support to project teams and end users on video conferencing and teams meeting room solutions. This also includes monitoring and measuring the performance, availability, and quality of video conferencing and teams meeting room solutions.
Documentation, training materials, and presentations for digital collaboration solutions (10%):
- This involves creating documentation, training materials, and presentations for digital collaboration solutions. This also includes testing new technology and creating documentation for staff for training purposes.
Qualifications, Experience, and Skills
- Qualifying candidate should be a US person.
Education:
- A bachelor’s degree or higher in computer science, engineering, information systems, or equivalent work experience.
Key qualifying skills:
- At least 5 years of experience in designing, deploying, and managing collaboration solutions, such as Microsoft Teams (preferred), Zoom, Cisco Webex, etc.
- A strong knowledge of collaboration hardware, such as cameras, microphones, speakers, displays, touchscreens, whiteboards, etc., and how to select and install them according to the meeting room size, layout, and purpose.
- A solid understanding of network protocols, security standards, cloud services, and data protection policies that are relevant for collaboration solutions.
- A certification or accreditation (or related work experience) from a recognized organization or vendor that demonstrates their expertise in collaboration solutions, such as Microsoft Certified: Teams Administrator Associate (preferred), Zoom Certified Professional, Cisco Certified Collaboration Professional, etc.
- Excellent communication, presentation, problem-solving, and interpersonal skills. Ability to communicate effectively with clients and stakeholders from different backgrounds and levels of technical knowledge.
- Ability to work collaboratively with other professionals, such as solution architects, project managers, developers, etc.
- Ability to conduct research into a wide range of computing issues as required.
- Ability to absorb and retain information quickly.
- Ability to present ideas in user-friendly language.
- Highly self-motivated and directed.
- Keen attention to detail.
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Experience working in a team-oriented, collaborative environment.
- Experience with an ITSM toolset, preferably ServiceNow
- Ability to adhere to and promote defined ITSM processes, procedures, and best practices.
- Excellent organizational skills with proven ability to manage multiple assignments and priorities successfully, delivering with high quality.
- Ability to exhibit a sense of urgency, flexibility, and adaptability while preserving strong organizational and interpersonal skills.
- Experience with business process mapping.
- Experience with data analysis.
- Experience with meeting facilitation and action item tracking.
- Experience with management level presentations
#LI-BEV
Workstyle
- Hybrid
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Benefits and Total Rewards
What differentiates Honda and makes us an employer of choice?
Total rewards:
- Competitive base salary
- Pay will be based on several variables that includes but not limited to geographic location, work experience, education, etc.
- Annual Bonus
- Overtime
- Industry-leading Benefit Plans (Medical, Dental, Vision)
- Paid time off, including vacation, paid holidays, sick time, and personal days
- 401K Plan with company match + additional contribution
- Relocation Eligible
- Lifestyle Bonus
Career Growth:
- Advancement opportunities
- Career mobility
- Education reimbursement for continued learning
- Training and Development programs
Additional Offerings:
- Wellbeing program
- Community service and engagement programs
- Product programs
- Free drinks onsite
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
Nearest Major Market: Los Angeles